SUMMARY OF QUALIFICATIONS
Five years of front desk / administrative experience. Very detailed oriented with ability to multi-task. Superior customer service with interpersonal skills. Excellent verbal and written communication skills. Experienced in Electronic Medical Records (EMR) Microsoft Office (Word, Excel) IDX, Touchworks and Medisoft software.
WORK EXPERIENCE
03/2011 - 11/2011 Neurosport Physical Therapy,Front Desk Marietta, GA
-Greet patients, Check in and out patients, Collect co-pays
-Pre-verfied Insurance, pre-authorized workers compensation
-Verified demographics and insurance,scan demographics into EMR,
-Post charges and payments
-Reconcile money collected
-Answered phones, scheduled appointments, transferred calls
02/2009 - 11/2010 Resurgens, Front Desk/Scheduler Kennesaw, GA
-Greet patients, Check in and out patients, Collect co-pays and monies due
-Insurance pre-authorization and financial counseling
-Scan demographics into EMR, Verified demographics and insurance
-Post payments and charges
-Reconcile money collected
-Scanned letters, reports, doctor notes and triage notes into EMR
-Answered phones, made and confirm appointments, transferred calls
-Presented Multiple Exemplary Customer Service Awards
10/2005 – 07/2008 Stock Building, Administrati...
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