St. Louis, MO
MARSHA J. JIRSA
OBJECTIVE
To obtain a position that will utilize my expanded knowledge and administrative experience challenging me to succeed on a daily basis.
QUALIFICATIONS AND SKILLS
• Ability to network with people and utilize resources efficiently
• Excellent written and oral communication skills
• Demonstrated ability to build strong relationships with patients
• Dynamic people skills
• Skilled in Zoom Power whitening
• Proficient in Word, Excel & PowerPoint
• Strong computer & typing skills 60 wpm
• High attention to detail
• GPA 3.80
• Perfect Attendance
PROFESSIONAL EXPERIENCE
Office Administrator-- TheDentaLink
Saint Louis, Missouri September 2009 – February 2011
• Payroll, banking & accounts receivable & payable
• Monitor daily, monthly and yearly totals
• Market practice through internet, radio & mailings
• Proficient Dentrix, Eaglesoft, & Practice Works
• Work with consulting personnel to promote business & new patients
• Secure financing for complex treatment plans with Care Credit
• Organized Veteran dental care for last two years
• Arrange travel for out of town training
• Educate patients in necessity of treatment proposed 80% acceptance
• Coordinate insurance claims and payment arrangements during patient check out
• Hired and trained office personnel
• Tracked incoming and outgoing lab cases
• Sleep Apnea Appliances
PROFESSIONAL EXPERIENCE
Continued
FRONT OFFICE COORDINATOR—SOUTHFIELD DENTAL
Saint Louis, Missouri January 2004 – March 2009
• Scheduled and performed power whitening and home care instructions
• Ordered all dental and office supplies
• Scheduled appointments and secure recalls for 2 doctors and 2 hygienists
• Presented and Secured financing through Capital One for complex treatment plans
• Proficient in Practice Works and Dentrix
• Managed banking deposits
• Trained new office personnel
• Extended knowledge instrument sterilization
• Performed equipment maintenance procedures
• Set up treatment rooms for procedures and sterilized instruments
FRONT OFFICE COORDINATOR/OFFICE MANAGER—JEROME M. MAYER, D.D.S.
Clayton, Missouri February 1990 – October 2003
• Computerized peg board system to modern computerized up to date office. Increasing patient tracking and recall system. Increased patient recalls by 75%
• Ordered all dental and office supplies from selected vendors reducing ove...
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