ERIK A. NORMAN
IT SPECIALIST – MARKETING - SYSTEMS ADMINISTRATOR
Information Technology Specialist and Systems Administrator offering more than eight years of professional and exceptional service combined with an extensive knowledge of networking, hardware, and software. Effective individual who works well with technical and non-technical associates and clients.
QUALIFICATIONS
* System builds and installs * User Training * Innovative Problem Solver
* Hardware repair and upgrades * Inventory Control * Reliable and Honest
* Troubleshooting * Quick Learner * Excellent Communication Skills
TECHNICAL EXPERTISE
OS/Platforms: MS Windows 9x/Server/XP/Vista/7, RedHat/CentOS/Debian/Ubuntu/Android Linux
Applications: MS Office Suite, Anti-Virus, Anti-Spyware, Firewall, Adobe Fireworks
Networking: Cat-5/6 Cabling, TCP/IP, Remote Desktop, VNC, SSH, Switches, Routers, Wireless
Hardware: PC-based Desktops and Servers, Printers, Scanners, Smartphones, Tablets
PROFESSIONAL EXPERIENCE
WEST TEXAS PERFUSION, EL PASO, TEXAS
2003 to Present
Senior Systems Administrator: System architecture design and administration of a sixteen-user network including production web, email, and file servers. Routinely monitors network logs for problems and issues within operating system, hardware and software applications. Performs upgrades and repairs of hardware and software on
workstations and servers as necessary. Provides remote desktop, telephone and in-person technical support services to internal, field and branch users.
Researches costs and benefits of new systems, mobile devices and
offers consultation services as needed. Provide inventory tracking services for mobile devices, computer hardware and software. Provisions, sets up and updates of all company owned mobile phones and tablets.
GROG'S CUSTOM CYCLES, LAS CRUCES, NEW MEXICO
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