Objective To continue a position as an administrative assistant in the Healthcare Industry in the Dallas/Ft. Worth area.
Experienced in
Database creation and management
File system formation and maintenance
Verification of medical staff affiliation
Daily clientele correspondence
Customer service problem resolution
Program coordination across different medical organizations and accredited residency programs
Application processing
Task and special-project execution with little oversight
Brochure production, both content and layout
Travel arrangements
Employment History
Administrator of Recertification
The American Board of Neurological Surgery Oct 2005 – Present
Methodist Hospital System
Primary Responsibilities
• Oversee the Board Recertification process for 1,700 neurosurgeons
• Provide personalized assistance to applicants, educating the applicant on the process and tailoring the process to their sub-specialty
• Maintain online applications and databases and spreadsheets of applicants (through staggered cycles)
• Communicate with credentialing specialists to verify unencumbered hospital privileges, with medical societies, and with Chairmen and Program Directors
• Prepare frequent and diversified mailings
• Resolve recertification problems
• General clerical responsibilities, such as phones, email, filing, faxing, scanning, and shipping
Secondary Responsibilities
• Manage sensitive and confidential communication
• Represent the ABNS at annual meetings for our societies, throughout the US, through presentations, Q&A sessions, and exhibitor booths
• Prepare for annual Cognitive Examinations through securing exam sites by coordinating with over 100 residency programs, registration, database creation, and exam proctoring
• Assist in semi-annual Oral Examinations preparation through creating agenda books, securing exam site, distribution of examinee files, and room setup
Proficient in
• Microsoft Access, Excel, Word, Outlook, and PowerPoint
• Web-based research
• Specialized software NeuroPoint Alliance for case-logging
Office Administrator
Printegrity Graphicentre Feb 2002 – Sep 2005
• Provided customer service, answered telephones, received and processed orders
• Used Adobe PageMaker to typeset business cards and other general forms
• Filled gener...
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