OBJECTIVE: To secure a long term position which will permit me to utilize my experience in the areas of professionalism, customer service, communication, teamwork, organization, detail orientation, multi-taking, administrative support and leadership.
EXPERIENCE:
FIBROMYALGIA AND FATIGUE CENTERS, INC.
Patient Services Coordinator 2004 thru February 2011
Duties: Manage multi-line telephone to serve as public liaison for Center. Schedule visits, treatments and procedures. Complete patient registration. Maintain patient databases and accurate data entry. Collect monies due for all services and accounting paperwork associated with money collection. Prepare medical records and requests. Maintain inventory of all office supplies. Provide support to physician and other team members. Program Manager /Supervisor in the absence of one while out of office or position open. Provide training to new staff nationally Marketing Center and Services Provided.
BEREA LAKE TOWERS RETIREMENT COMMUNITY (Generations HCM)
Assistant Administrator 2000-2004
Duties: Oversaw facility operations in coordination with and in the absence of the Administrator. Communicated and problem solved with residents, family members, and staff. Serviced and managed three departments that included hiring, scheduling, disciplinary action. Maintained corporate/department budgets, MSDS compliance and general guidance. Solely responsible for residents’ private pay billing. All aspects of admissions. Scheduled and participated in facility sponsored functions, community events and staff continued training.
FALLING WATER HEALTHCARE CENTER (Generations HMC)
Admissions Director 1998-1999
Admissions Assistant 1996-1998
Duties: Admissions Director: Communicated with community hospitals and other referral sources to coordinate admissions, negotiate...
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