Professional Experience:
1. Reference Associate at the North Providence Union Free Public Library, 1810 Mineral Spring Avenue, North Providence, RI 02904 (July 08, 2008 – August 18, 2010).
Reason for Leaving: Relocated to Boca Raton, Florida to attend Florida Atlantic University at Boca Raton to pursue a B.S. in Health Administration.
Work-related tasks:
• Assisted patrons at the Reference Department Desk and on the telephone with ready basic reference information, community information and referrals, and reader’s advisory questions.
• Assisted patrons in identifying and locating requested library materials such as books, periodicals, encyclopedias, DVDs, audio books, etc.
• Assisted patrons in reserving requested materials that were either on a patron waiting list or part of another library’s collection.
• Resolved sensitive problems with customers such as fines for damaged or overdue materials, inappropriate conduct within the library, issuance of library cards, and questions about freedom of information.
• Assisted patrons with the use of the equipment in the Reference Department area such as the fax machine, the copier, the microfiche machine, etc.
• Collected the appropriate fees from patrons for print-outs, copies, faxes, and library rental materials; issued patrons exact change, if necessary.
• Executed basic electronic bibliographical and informational searches using online, CD-ROM, and in-house database sources.
• Maintained assigned files and collections.
• Provided bibliographic instruction and tours to patrons.
• Shelf-read assigned areas of the library’s vast collection.
• Prepared book displays when assigned.
• Compiled statistics as assigned.
• Processed newly cataloged library materials such as books, magazines, encyclopedias, DVDs, audio books, computer software, etc.
• Facilitated the distribution of newly processed library materials.
2. Crew Member at McDonald’s, 1377 Atwood Avenue, Johnston, RI 02919
(June 03, 2011 – August 07, 2011)
Reason for Leaving: Summer/Temporary Position.
Work-Related Tasks:
• Executed basic cash-handling procedures through the use of a cash register; collected various forms of payment (cash, debit/credit card, gift card, etc.) from customers; issued customers the exact amount of change owed to them, if the amount of cash tendered was greater than the cost of their purchase; presented customers with their receipts of purchase, etc.
• Cooked and grilled frozen meat, chicken, and potato products.
• Prepared sandwiches, salads, breakfast foods, desserts, etc. on an assembly line.
• Cleaned the grill area, lobby/dining area, and restrooms by wiping down, sweeping, and mopping.
• Stocked the freezers, refrigerators, milkshake/ice cr...
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