Looking for opportunities for employment and more specifically a career in the medical laboratory/health care field.
SUMMARY OF QUALIFICATIONS:
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Dedicated professional with an educational background in biology and a strong work ethic. Experience in performing a variety of administrative/animal healthcare and staff support duties in the scientific field, including laboratory and veterinarian assistance. Youthful and enthusiastic, yet very mature and responsible with a strong desire to learn and help the community at large. Ambitiously held down a work-study position while a student, engaged in community involvement through extracurricular activities, veterinarian internship, and exposure and acceptance of other cultures through study abroad.
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Transferable skill set that includes excellent interpersonal, organizational, leadership and teamwork building skills. Dependable applicant is also proficient in Microsoft Office Suite programs Outlook, Excel and PowerPoint.
SKILL HIGHLIGHTS/ACHIEVEMENTS:
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Leadership and Teamwork:
* Assisted in the behind the scenes production of NC Science Olympiad, Division B at St. Andrew’s University (NC).
* Enriched children and adolescences in music, art, nature walks, equine studies and fellowship while serving as a camp counselor. Co-created and implemented Survivor camp; teaching adolescences survival and first aid skills while camping out in the wilderness.
* Lived abroad and adapted to the culture of the Italian Alps for 3 months, while studying Italian/European History and Film.
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Laboratory Skills:
* Familiarity use of Laboratory equipment and practical skills involving safety and instrumentation, including isolating biological and chemical samples, observation and identification methods. Prepare, analyze and testing for specific disease pathogens and unknowns.
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* Research and Data Archiving: Kept Organizational lab notes, researched, prepared and presented APA/MLA style lab reports. Led and organized group project work. MSDS sheet use
Consultation & Customer Service:
* Increased individual sales up to $8,000 before the end of the quarter.
* Customer satisfaction assurance achieved by listening and providing patience with a courteous demeanor and resourceful in finding the perfect dress for all different personal styles and budgets.
PROFESSIONAL EXPERIENCE:
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Customer Service Technician/Vet Technician
Apr-2013-June 2013
CareFirst Animal Hospital, Raleigh, NC
Veterinary Support: Patient focused care in admitting domesticated animals for examinations, surgeries, and boarding with excellent customer service, client education and assistance in effective diagnosis and treatment of disease. Performed heartworm, fecal and a wellness panels to be completed through Idexx Vet Lab Station and other in-house diagnostics. Vaccination preparation, general well being of animals and overall general assistance.
Reception: Filing records, scheduling appointments through use of Avimark and handling inventory. Maintained Client Communication Confidentiality.
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Wedding Consultant
Dec-2012-Apr-2013
Davids Bridal, Raleigh, NC
Consultations with brides to set them up for success in finding their wedding gown, accessories, bridesmaids, flower girls and other special occasion dresses. Cold calling and answering phone calls with professional phone etiquette and courteous demeanor, expert knowledge of products, negotiating skills, occasional corporate comm...
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