Objective
Office Administrative professional with 10+ years experience and a strong background in training/development, data entry and customer service. Seeking a health care administrative role where my skills can help add to an organizations growth.
Education
Ashford University Class of 2011
Bachelors Degree in Health Care Administration Cum Laude
Dean’s list 2010-2011
Skills/Qualifications
•Computer Savvy •Sales •Customer Service
•Data Entry •Claim Resolution •Reporting
•Training •Organization •Efficient
•Prioritization •Analysis •Scheduling
•Effective Communication •Team Building •Sense of Urgency
•Fast Learning •Self Starting •Strong Leadership
•Detail Oriented •Accurate •Collaborative
•World Class Quality Assured •Project Management
Experience
Office Management
Offer financing, warranty and insurance options to customers
Title transfer/ registration with the State of Minnesota
Accounting functions within store location
Daily mailings and bank deposits
Reconcile inventory
Schedule pick-ups/deliveries/work orders
Customer Service
Training – new and current employees
Maintain effective communication interdepartmentally
Process improvement – identify and resolve interdepartmentally
Supervise phone coverage
Escalated call resolution
Initiate/resolve claims and credits
Greet and assist customers friendly and professionally via phone, email, fax, and w...
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