Objective
To work for an establishment where I can utilize my years of experience and help the company grow
Education
CERTIFICATION | 2017 | PENN FOSTER
• Certification: Certified billing and coding specialist
o Medical terminology/ anatomy
o Medicaid reimbursement
BACHELORS DEGREE | 2014 | UNIVERSITY OF CENTRAL FLORIDA
• Major: Healthcare Administration
ASSOCIATE DEGREE |2012 | VALENCIA COLLEGE
• Major: Business Administration
Skills & Abilities
• Knowledge of medical terminology / anatomy
• Excellent data entry skills
• Good multi-tasking abilities
• Fully trained in medical billing and coding
• Strong understanding of ICD-10-CM, CPT, HCPCS requirements and procedures
• Good interpersonal skills and the ability to function as a team member
• Experience with fast-paced medical care environments
• Dealt directly with Medicaid Representatives
• Maintained all office records and kept them up to date.
• Coordinated patient schedules and billing
• Supervised over 7 office staff and maintenance crew
• Experienced working with accountants and social workers
Experience
OFFICE COORDINATOR/ MEDICAL CODER |
|2015
• Hired and trained staff according to their assigned duties and responsibilities
• Supervised billing, coding, and collections for physician
• Scheduled appointments for current and future customers
• Maintained medical records according to standards of the county
• Reconciled account information
• Submitted claims to insurance and disputed inquires or rejected claim orders
• Submitted billing statements to patients
• Performed data entry and processing
• Handled workers compensation
• Developed and implemented office policies and procedures according to county stipulation
• Maintained customer satisfaction surveys via phone calls
• Conduct audits and coding reviews to ensure all documentation is accurate and precise
• Assign and sequence all codes for services rendered
• Contact physicians and other health care professionals with questions about treatments or diagnostic tests given to patients with regard to coding procedures
HEALTHCARE ADMINISTRATOR ASSISTANT | GOOD SAMARITAN VILLAGE (INTERNSHIP) |2014
• Worked alongside administrator, human resource manager, payroll and social worker
• Planned, coordinated and monitored the treatment of patients
• Consulted with department managers concerning the operation of their departments to assist in eliminating/correcting problem areas, and improvement of services
• Assisted in improving low census rate
• Advised unit commanders/staff in medical/nonmedical areas of patient evacuation, treatment and tracking
• One on one consultation with patients
• Assisted in the admission and discharge of residents
• Wrote detailed analysis of patients upon arrival and departure
• Processed claims (FMLA, Health Benefits and Unemployment)
OFFICE SUPERVISOR | WILMAUD REALTY CORP | 1996
Handled financial operations of the property.
Sent out notices if rent is delinquent.
Prepared and maintained financial statements.
Negotiated contracts for janitorial, security, landscaping, trash removal, and other services.
Investigated and resolved complaints from residents and tenants when services are not properly provided. .
• Directed and coordinated the activities of staff and contract personnel and evaluate their performance.
• Inspected grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
• Handled workers compensation
• Pl...
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